Privacy Policy
Your privacy matters to us at lightbronia
Last updated: March 15, 2025
Introduction and Scope
lightbronia ("we," "us," or "our") operates lightbronia.com and provides startup strategy services and financial education resources. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
We are committed to protecting your privacy and complying with applicable privacy laws, including the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy applies to all personal information we collect about you through our website, services, and business operations.
Important Notice
By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with these practices, please do not use our services.
Information We Collect
Personal Information
We collect various types of personal information when you interact with our services:
- Contact information: name, email address, phone number, mailing address
- Account information: username, password, profile details
- Business information: company name, industry, business size, financial goals
- Educational background: qualifications, experience level, interests
- Payment information: billing address, payment method details (processed securely)
- Communication records: support tickets, feedback, survey responses
Technical Information
We automatically collect certain technical information when you use our website:
- Device information: IP address, browser type, operating system
- Usage data: pages visited, time spent, click patterns, search queries
- Cookies and similar technologies: preferences, session data, analytics
- Location data: general geographic location based on IP address
| Data Type | Collection Method | Purpose |
|---|---|---|
| Contact Details | Registration, Contact Forms | Service delivery, Communication |
| Usage Analytics | Website Tracking | Service improvement, Personalisation |
| Payment Data | Secure Payment Processing | Transaction processing, Billing |
How We Use Your Information
Service Delivery
We use your personal information primarily to provide and improve our startup strategy services:
- Delivering personalised business education and resources
- Processing registrations and managing your account
- Providing customer support and responding to inquiries
- Facilitating communication between you and our team
- Customising content based on your interests and business needs
Business Operations
- Processing payments and managing billing
- Conducting market research and analysis
- Improving our services and developing new offerings
- Ensuring security and preventing fraud
- Complying with legal and regulatory requirements
We will always use your information for the purposes for which it was collected, or for directly related purposes that you would reasonably expect. We will not use your information for unrelated purposes without your consent.
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party providers who assist us in operating our business:
- Payment processors for secure transaction handling
- Cloud hosting providers for data storage and security
- Email service providers for communication
- Analytics providers for website performance monitoring
- Customer support platforms for service delivery
These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law or when we believe disclosure is necessary to:
- Comply with legal obligations, court orders, or regulatory requests
- Protect our rights, property, or safety
- Protect the rights and safety of our users or the public
- Investigate potential violations of our terms of service
Data Security and Protection
Security Measures
We implement comprehensive security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure servers with regular security updates and monitoring
- Access controls and authentication for staff members
- Regular security audits and vulnerability assessments
- Data backup and recovery procedures
- Incident response plans for potential security breaches
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected:
- Account information: retained while your account is active
- Transaction records: retained for 7 years for accounting purposes
- Communication records: retained for 3 years for quality assurance
- Marketing data: retained until you opt out or for 5 years maximum
- Website analytics: anonymised after 2 years
Your Rights and Choices
Access and Correction
Under Australian privacy law, you have the right to:
- Access your personal information that we hold
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Object to processing of your information for specific purposes
- Request a copy of your information in a portable format
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days and may need to verify your identity before processing your request.
If you are not satisfied with our response to your privacy request, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in any marketing email
- Updating your preferences in your account settings
- Contacting us directly with your opt-out request
International Data Transfers
Some of our service providers may be located outside Australia. When we transfer your personal information overseas, we ensure appropriate safeguards are in place to protect your information, including:
- Selecting providers in countries with adequate privacy protections
- Implementing contractual protections for data transfers
- Ensuring compliance with Australian privacy requirements
- Regular monitoring of international data handling practices
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and login information
- Analyse website traffic and user behaviour
- Personalise content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences. However, disabling cookies may affect some website functionality.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will:
- Post the updated policy on our website
- Update the "last modified" date at the top of this policy
- Notify you by email if the changes significantly affect your rights
- Provide a summary of key changes where appropriate
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer
lightbronia
Ground floor, 7 Macquarie Pl
Sydney NSW 2000, Australia
Phone: +61746362210
Email: info@lightbronia.com
Privacy Email: privacy@lightbronia.com
We are committed to addressing your privacy concerns promptly and professionally. Our privacy officer will respond to your inquiry within 5 business days and work to resolve any issues within 30 days.